Reviews About LimeBarb

Reviews from customers about Barbara Staples' LimeBarb cosplay costume commission quality, customer service and personal conduct.



Table Of Contents
NEWS

(02/16/06) - Limebarb missed a deadline, and pushed back customer costumes to complete costumes for friends - Sends fake tracking numbers?
(10/20/05) - Proof that Limebarb intentionally missed customer deadlines to complete personal costumes for her and her friends, and lied about it.
(08/30/05) - Evidence that Limebarb has faked computer outages to avoid angry customers, and issuing refunds.
Internet Fraud and Deceptive Practices by Limebarb
Public Complaint on Cosplay.com
Rip-Off Report / Bad Business Bureau Complaint
Public Complaint
Change of plans (BEWARE OF LIMEBARB) pt.1
Anime Central Posts 05-13-04 to 05-19-04
Change of plans (BEWARE OF LIMEBARB) pt.2
Anime Central Posts 01-11-05 to 02-06-05
Beware limebarb
01-21-05 to 02-06-05
Batgear Beyond Limebarb Reviews
Public Reviews (rev. 12-27-05)
I am so Fu*cing SICK of Limebarb!
LiveJournal Entry
limebarb
Public Reviews on Cosplay.com
Bunny Beth
Public Webpage
Please help me - ripped off by Limebarb!
Public Post on Cosplay.com
Limebarb can suck my di*k
LiveJournal Entry
Limebarb Refund - Over 1.5 Years
LiveJournal Entry
Limebarb Is A Ripoff - Don't Support Her Cr*p
LiveJournal Entry
Limebarb Refund After 18 Months
Email Submission
Complaints.com Report For Limebarb.com
Public Complaint
Limebarb Bad Business Bureau Report
Public Complaint
Limebarb.com Is Bullsh*t!!
Public Complaint on Cosplay.com
Don't Order A Wig From Limebarb
LiveJournal Entry
Barb Is A Horrible Person
Email Submission
Limebarb - Poor Contact & Tardy
Public Post (Rev. 03-23-06)


NEWS
(02/16/06) - Limebarb missed a deadline, and pushed back customer costumes to complete costumes for friends - Sends fake tracking numbers?
By "Fat" John Nuara (Edited by Sal Bandini)

As of this date, it has been verified that Limebarb Studios has missed one customer deadline, and has pushed back several other costumes of paying customers, so she could complete costumes for her friends and herself. These 6 (possibly 7) costumes were for the premier of Harry Potter and the Goblet of Fire, which she and her friends wore. She even photo-documented these costumes, and bragged about how much time and effort she put into making them on Cosplay.com, even though at least one paying customer didn't have their costume in time for a November con (J-Rock Connection) and several other customers didn't have their deadlines met. As these customers tried to contact Limebarb, Barbara Staples had another "mysterious" internet outage (during which time she was still able to post photos of her Kaldea costume and other Harry Potter costumes, further proving she fakes internet outages to avoid customers).

During this time, too, Barb had made claims of packages being sent on a certain date. She gave out invalid tracking numbers. If any packages had arrived, they were postmarked days after she had claimed to ship anything, and have completely different tracking numbers. Is Limebarb sending customer fake tracking numbers? The situation is currently under investigation, and findings will be published soon.

(10/20/05) - Proof that Limebarb intentionally missed customer deadlines to complete personal costumes for her and her friends, and lied about it.
By Axl Low (Edited by Sal Bandini)

During first 3/4ths of 2004, many MANY people did not receive costumes that they paid Limebarb to make for them. Most of those who have publicly complained about it stated that they ordered WELL in advance. Limebarb promised they would have their costumes in time for their respective convention, with time to spare. However, Limebarb did NOT deliver these costumes in time. Several of the complaints on this page were from these very people. There were little or no emails from Limebarb, explaining why these costumes did not ship. On several public forums (including the Anime Central forum which has been archived) it was maintained that Barb had so many customer costumes that she had to complete, and "personal problems" were slowing her down.

HOWEVER, it turns out that Barb actually put off the costumes of her customers to finish costumes for herself, Julia, Zach and other friends. Barb and Julia even prove this on their own webpage. Sort through the list of personal costumes on the Limebarb Cosplay webpage, and you'll see that no less than 16 personal costumes were completed for Barb and her friends for Ohayocon 2004 and Anime Iowa 2004. The time leading up to Ohayocon is while she missed most of her customer deadlines in 2004, and many more were missed during the time leading up to Anime Iowa. Barb clearly LIED when she claimed she was doing her best to meet the deadlines, during this period. This is one more example of Barb's hubris catching her in her own lies, and proving she willfully cheated customers.

(08/30/05) - Evidence that Limebarb has faked computer outages to avoid angry customers, and issuing refunds.
By Axl Low (Edited by Sal Bandini)

Barbara Staples claimed that her one and only computer had a hard drive crash. She claimed that as a result of the crash, she was offline for a period of time, only able to connect periodically from friends' computers. She further stated that she had lost her emails, which meant she lost her current orders and all information about her customers. This resulted in her being unable to complete costumes on-time, or issue timely refunds. She even had this info posted on her webpage.

HOWEVER, evidence has been uncovered that indicate that this is a lie. During the period she claimed to have no internet access, she posted several photos of her Morrigan costume on Cosplay.com, from the same account and IP address she had posted from earlier that month, and is very close in range with her past IP addresses before she changed ISPs. Several other people have come forward to say they had indeed received emails from Barb during this period. The headers of this email further prove that they originated from her regular IP address, from a computer bearing the same name as her usual computer, sent from the same email client as she uses at a time and date that she was likely at home. The content of one of these emails indicates she still had access to the contents of her hard drive. She also popped up on her AIM account a few times during this period, but promptly went offline when someone instant messaged her.

This evidence indicates that she either lied about the duration of her outage, lied about the extent of her computer problems, or that she outright lied about having computer problems to begin with. This alleged computer problem happens to coincide with a period when Barb was getting complaints from various customers, and leading up to when she would be missing several customer deadlines for Otakon. It should also be noted that while she was unable to complete at least one customer costume for Otakon, she somehow managed to finish a Final Fantasy 4 Rosa costume for herself, which she admitted to spending considerable amounts of time creating on Cosplay.com. Barb keeps hanging herself with her own pride.


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Title: Internet Fraud and Deceptive Practices by Limebarb (Click For Full Thread)
Type: A public thread on a public cosplay message board.
Date Posted: 02-15-2005, 04:23 PM
Excerpts From Source:

"I am surprised that someone has recommended Limebarb aka Barbara Staples as 'trustworthy' for making a commissioned cosplay outfit."
"I paid her $250 on August 2, 2004 for a Harley Quinn costume to be delivered by Halloween. Today is Feb. 15, 2005 and I still have no costume. She has been ignoring my emails. I posted before on my problem in Cosplay and someone who purchased a costume from Barbara Staples assured me limebarb is "very busy" and "slow." No, that is not slow. That is fraud. To ask for payment in advance, then dump you is more than bad business practice."
"B.S. posts weekly on her site all the costumes she makes for herself, all the cons she is going to, and all the prizes she is winning. I have filed a police report on her for Internet Fraud and Deceptive Practices." - LOTUSNEKO (02-15-2005, 04:23 PM)


"Alot of other people are complaining about her too, but she never follows through, but the only people currently who are requesting her to help with Cosplay Comissions are probably her friends.... Although, on here, I can't imagine her having any..." - Anna_Chan (02-15-2005, 06:01 PM)


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Title: Rip-Off Report / Bad Business Bureau Complaint (Click For Full Complaint)
Type: Public complaint on consumer protection site.
Date Posted: 2/8/2005 3:38:50 PM
Excerpts From Source:

"All through 2004, she had missed many more deadlines. As of February 2005, several customers have been waiting over 16 months for their costumes, long past their deadlines."
"...Ms. Staples was still accepting new orders throughout this time, despite missing many orders. Several newer contracts were completed instead of other contracts she was obligated to finish a long time ago. It has also been revealed, on her site, she has been making costumes for herself and her friends, while ignoring those of paid customers."
"...there have been inadequate attempts at contacting her customers to notify them of any problems. Frequently, contact requests sent to her by phone, email and mail were ignored."
Anna
Elmhurst, Illinois
U.S.A.


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Title: Change of plans (BEWARE OF LIMEBARB) pt.1 (Click For Google Cache of Thread)
Type: Partial cache of a public thread on the public Anime Central Convention message board.
First Post: 05-13-2004, 19:57
Last Post: 05-19-2004, 18:44
Notes: Thread has been recently closed by administration, as it did not fit the model and mood of the board. The forum is a public forum, open to view by anyone. This cache is saved by Google, and FOXHOUND. MD5 Checksums of the thread content prior to deletion, as well as the reputation of Google Cache supports the consistency of these caches.
Excerpts From Source:

"Two days before the convention (Yesterday) I got an e-mail that they wouldn't get my costume done and that I can only get 25% of my money back (Thats 40 of my 160) So I warn you DON'T USE LIME BARB, I read more online recently saying that they make good costumes but usally don't make there dead lines when it comes to convention times because they go off and take the money and go to the convention and spend the money. So I warn you all." - London (05-13-2004, 19:57)


"Please keep in mind that most of the time only one girl makes your costume. When you have more than 10 orders, it can be hard to meet your deadline as my sister found that out rather easily when some ACen con-goers had to be disappointed because she failed to complete a lot of her orders before she was injured." - Amber (05-13-2004, 23:37)


"...I didn't have a good order from Lime Barb. I never once said Barb was a bad person, she was really nice to me and all of her costumes are amazing and I only wish that I would of gotten mine on time. I guess the reason I got so sad and upset was because this is my first convention, First cosplay, and I wanted everything to be perfect. Sorry if your taking my statement the wrong way." - London (05-14-2004, 10:04)


"I know the Limebarb crew myself..."
"It has simply been true that they often accept more orders then they can reasonably handle. Yes, sometimes "things happen". Well, with them these things seem to be happening a lot. Having to go to the hospital so not finishing commisions is one thing, but just being overwhelmed because they made too many promises and took the money... yet again? They use the excuse that they are students and this is a part-time thing- well then MAKE it part-time by not taking in a full-time workload!"
"They do ok work, but I think they just need to be more careful on saying they can get something done by a certain time and taking people's money and then reneging on that. It would be better if they just took a step back and realized that they can't do it all."
"I myself considered commisioning something from them before, but went with someone else after research turned up that they often fall behind or at times, or because they are rushed, their quality isn't as up to par as their own costumes (which are usually well done though, so I know they are capable). If you aren't happy with the quality you can always send it back and they will fix it for free of course but basically if you're getting it really close to convention, you don't have that time to be sending it back and forth (and I don't like this idea where they would ship things with poor quality- as in the seams aren't even straight- and see if they can get away with it). Another deciding factor for me that made me go somewhere else is that they are known for not checking their email/getting back for a while..." - minakovenus (05-18-2004, 15:20)


"...Barb wasn't at ACEN at all. She was at home completing orders for people at the convention. ACEN is very important to her... it is her favorite con, but she chose not to go this year because of her commitments to her customers. So you can also rest assured that she doesn't run off and spend people's money at cons, because she wasn't even there." - Julia (05-19-2004, 13:25)


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Title: Change of plans (BEWARE OF LIMEBARB) pt.2 (Click For FOXHOUND Cache of Thread)
Type: Partial cache of a public thread on the public Anime Central Convention message board.
First Post: 01-11-2005, 10:10
Last Post: 02-06-2005, 01:26
Notes: Thread has been recently closed by administration, as it did not fit the model and mood of the board. The forum is a public forum, open to view by anyone. This cache was saved by Google, Yahoo!, and FOXHOUND. MD5 Checksums of the thread content prior to deletion, as well as the reputation of Google Cache supports the consistency of these caches.
Excerpts From Source:

"I have to say, I've commissioned a costume for over $200 dollars, fully paid DECEMBER OF 2003. (I've been waiting more than a year to recieve my costume.) The last they e-mailed me was FEBRUARY 2004, stating that they would be shipping out my costume soon, and I have not heard any news from them since. It's strange, I've e-mailed them a couple times throughout the past year, (no, I do not flood their inboxs with inquiries, as they have enough of those,) yet none of them seem to respond to my e-mails. (Therefore, "take them up with her on her website" isn't exactly a valid option.) I understand they recieve many e-mails a day, but to miss mine that many times? After I've placed an order? (It is like a contract, you know.) I have all of my reciepts from Paypal, and their e-mails confirming my final payment (I did send cash,) all saved in my inbox account. But I don't think pressing charges is exactly the nice thing to do. (I really don't have anything against them- they are nice people! I just hope that they didn't forget about my order entirely.)" - pyrefly (01-11-2005, 10:10)


I think an anime forum is a good place to let others know that they should be wary. In our case, I ordered a costume for my daughter (a small order). It was fabulous. So after having a good experience, I was willing to place a larger order. Bad news. That was December 2003. We haven't received the order. limebarb hasn't responded to our emails since August 2004."
"So beware. You could end up like us." - animeMom (01-21-2005, 23:03) - CLICK FOR 05/01/05 UPDATE -


"I know that Barb hates to miss her deadline but she overloaded herself to the point where everything fell out of her control." - Amber (01-21-2005, 23:14)


"I too have had a situation with the Limebarb business. I ordered a costume $175 worth and was paid fully the instant I got the quote and that was around October 04. I was told I could get the costume on 12/30/04. But since I haven't gotten it I wrote an email checking on the status. I haven't gotten any reply...and as I waited till today 1/23/05 I've written about 4 more emails from time to time and yet still no reply..."
"I do believe they are nice people like some say they are...but I work for a living too and this is just a sense of professionalism on how to run a business. You wouldn't want to worry your customers right?" - Ken (01-23-2005, 10:53)


"...I know Barb well enough to know she and her staff are not intentionally scamming anyone. It just seems like a scary lack of customer support, poor time management, inexperience, youthful indiscretion and a whole mess of other circumstances contributed to this 30 car pile-up."
"It's a really bad situation, but Barb's still a young new businesswoman. Growing pains are bound to happen. Hopefully, she'll learn and mature from this experience, and it all gets worked out in the end." - BigBoss (01-25-2005, 16:05)


"I'm not personally attacking them but as business people, they fail. They were very nice in what e-mail responses I got. To be truthful, I got more e-mails while trying to work the deal and money figures...once they got my money...the contact went to almost non existant."
" As for customer service and all, Limebarb has done a horrible job. They seem to run the business as amatuers. I can't even vouch for their product since I have nothing to show and their service is far form anything to rave about. When I run my eBay business, customer satisfaction and communication is #1, they need a certain item by a certain date, I make sure it's done." - Lost Decoy (01-31-2005, 00:49)


"I've also heard conflicting reports of when she stopped taking on new orders, but I know it was AFTER she was already having problems."
"Did ya also know that while so many orders were either "forgotten" or put on the backburner, barb was making butt-hugging pleather costumes for her little boyfriends and all sorts of costumes for her and her friends?"
"I lost count after around 15 of all of the costumes she completed for herself or friends for FREE while paid costumes were probably not even a sketch on paper."
"My best educated guess is that they made 20+ costuems for free while paid customers waited. Heck,she won an award at an acen while she was holding onto peoples money who had paid for stuff BEFORE she started her peronsla costume." -ActiveBattleSys (02-01-2005, 13:43)


"It just seems she is sucking up to new customers, trying to better her name and keep it shiny for them and get their orders done, while screwing over the older orders more and more since well, the late orders are alredy late. It's just not fair to us."
"I paid over 2 months before my costume was due, paid in full via Paypal. I followed all their rules for ordering which includes leaving them ample time to complete the orders (which I believe is 8 weeks), plus I ordered during the "slow" season when not many cons were going on." - Lost Decoy (02-02-2005, 23:36)


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Title: Beware limebarb (Click For Full Entry)
Type: A public thread on a public Final Fantasy message board.
First Relevant Post: 01-21-2005, 10:10
Last Relevant Post: 02-06-2005, 01:26
Excerpts From Source:

"There's a lot of chatter about limebarb not filling orders."
"On a personal note, I comissioned her for a small order and had great luck. So I took the plunge and placed a larger order. That was in December of *2003*. She hasn't answered my email since August 2004. And I’m not the only one in this boat." - animeMom (01-21-2005 10:42 PM) - CLICK FOR 05/01/05 UPDATE -


"They had enough time to make all these VERY elaborate costumes for themselves and their little boyfriends, but my costume for Anime Reactor (which I paid for with 6 1/2 month advance notice) apparently wasn't as important."
"After I found her phone number, my parents demanded a refund. I got a partial refund and parts of my costume."
"Actually I got a bag of cheap fabric inappropriate for my costume. Some buckles (too small and with a BRASS finish instead of chrome). A $15 wig that had a lot of someone's REAL HAIR in it. Was it USED?!" - ActiveBattleSystem (01-28-2005 12:17 PM)


"I'm bouncing around on Limebarbs site, and the attention to detail Sucks... what with the CAPITAL S and such."
"Sora's costume.... The Belts the wrong color, all thw hardware is gold, not chrome...."
"Squalls Seed uniform is too short, and the belt is the wrong style (only has one hole, supposed to have two)" - SocietyzAntidote (02-06-2005 08:20 PM)


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Title: Batgear Beyond Limebarb Reviews (Click For Full Reviews)
Type: Public reviews on a costume website. (revised 12/27/05)
Excerpts From Source:

"Paid 5 months b4 event. They PROMISED it'd done 1 month b4 event. Many of my emails went ignored, asking about status. 4 months AFTER my event, I got a partial refund and a worthless bag of partially cut-out fabric and a $12 wig!! RIP OFF!!"
Review by: DevilGrrl


Items: GuiltyGearX2 Villain-Girl Costume
"I was one of the few people who got their costume on time. Now, I found out Barb's wearing a duplicate of the costume I bought TO THE SAME CONVENTION. That's so mean!! Thumbs DOWN!"
Review by: Mu


Items: Rion
"She never filled the order (after 1+ year)"
Review by: Jeanne


Items: Custom Costume
"paid in Jan. of 2005 for a costume for Sept. 2005. I never got costume, and a PARTIAL REFUND, AFTER the con. She said she was too busy. She was too busy MAKING COSTUMES FOR HERSELF, instead of finishing customers costumes!"
Review by: Beverly Leigh


Items: Vest & Naruto Jacket
"They messed up first order, working on it for 1 year. I barely got it in time. Asked to have it fixed. Missed my second deadline after another year. No refund and they wrote me a nasty letter saying it was my fault they couldn't complete my costume. AWFUL"
Review by: NiceGuy


Items: Tsukasa Costume
"I paid $320 for a costume and I don't have money to throw away. It's been 11 months and I haven't received one reply from her e-mails. I WILL be filing a lawsuit if she doesn't respond to my letter."
Review by: Emeryl


Items: Sherice Adjani from s-CRY-ed (Quoted)
I requested a quote for a custom dress uniform. Other quotes were $200-$300. Limebarb quoted $550. When asked why so much, it took them over a week to respond. They scolded me and accused me of being ignorant. Very unprofessional.
Review by: Lobelia


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Title: I am so F*cking SICK of Limebarb! (Click For Full Entry)
Type: Public LiveJournal critique.
Date Started: 2005-01-29 15:52:00
Excerpts From Source:

"I ordered these stupid Fudomine jacket over a year ago, at this point I don't even want it."
"It was supposed to be ready last Katsu, wasn't as she fell behind with all her orders. Kind of funny she had time to work on her Berserkers and all..."
"SO I keep waiting, she gives me half a refund of what I paid sans shipping, $45 of $90 for the product. I was like "meh okay..."
"I e-mailed her on Jan 11th asking about my jacket. Told her at this point I don't want it anymore, I would be happy to take the other half of my refund if the jacket wasn't started, which would help reduce her workload and call our transaction done since she could not meet with my original deadline we set over a year ago in Nov 2003, which was Katsu 2004."
"No response. I am really getting tired of this cr*p though..."
- lostdecoy


"I ordered from them a long time ago and have had no problems, but I've been hearing complaints lately. I'm very unimpressed with what they've done to you, and I'd take it as far as possible to get your refund back, or at least a valid RESPONSE."
- elrohiir


"I wish I coud find out who they are and contact them...but she took down her "wait list" pages like she used to have in the past with statuses of each costume...which kept getting bigger and bigger. I bet peoples costumes who were shipped in December were ordered after mine, or just the majority of those orders were "store" items."
- lostdecoy


"That is what is pissing me off, it really is self centered and rude, it's basically telling your customers "F*ck you". I would never recommmend nor use her again."
"I wouldn't be surprised if that money has gone into her pseronal account, as I have nothing to show for it. I request a full refund, and hear nothing...go figure..."
"F*ck large scale comissioners such as this -_-"
- lostdecoy


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Title: limebarb (Click For Full Thread)
Type: A public thread on a public cosplay message board.
Date Posted: 05-26-2004, 11:45 PM
Excerpts From Source:

"for me the reply was bout a week and 1/2 i suggest you don't get a commission from them if you need it for a con in the future unless it's a con thats quite some times away, i made that mistake and now i dont have my costume for the con im attending this weekend." - DayDreamerNessa (05-27-2004, 03:12 PM)


"Yeah, limebarb is uber slow with replying to emails and getting stuff out to you on time. Obviously, they've got tons of commisions, so although it's a bitch, you have to expect that."
"But they make very nice quality clothing/costumes, so I highly recommend!"
"Just make sure you order stuff at least 6 months in advance of when you need it!!! because even if they say they can have it to you in like, say 2 months, they won't." - fushigi-chan (05-28-2004, 09:52 PM)


";_; i ordered some small stuff in dem. (leggwarmers) so yea their a little slow, still haven't gotten it, they get alot of orders, maybe you should try a different person, I don't know, so yea if you order from them, just know that it will be some time before you get it" - Amantalathiel (05-29-2004, 05:30 PM)


">.< I dont know how many people on cosplay got to limebarb...but I have been having loads of problems...It has been a YEAR since I requested a costume. At one point I asked her about it and she said she would have it done in a week...but did I get it NO! Now I feel that I have been jipped out of my money because I have yet to hear or see my costume." - Fantasy Chick (02-26-2005, 11:53 PM)


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Title: Bunny Beth (Click For Page)
Type: Page on a public website.
Date: 2002
Excerpts From Source:

"I commissioned the skirt from the wonderful Limebarb, who made it really nice for a very reasonable cost and even gave me a free alteration since I didn't measure myself correctly."


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Title: Please help me - ripped off by Limebarb! (Click For Full Thread)
Type: Public complaint on public cosplay message board.
Date Posted: 12-09-2004, 03:18 PM
Excerpts From Source:

"For those of you who don't know, Barbara Staples is a seamstress with a website called www.limebarb.com. She makes commissioned anime costumes."
"In August, I sent her $250 through PayPal to make me a Harley Quinn costume. It was to be here by Halloween. Not only has my costume not arrived, she is ignoring my e-mails as to where is my costume and what is going on? I fear I may have been ripped off." - LOTUSNEKO


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Title: Limebarb can suck my di*k (Click For Full Entry)
Type: Public LiveJournal critique.
Date Started: 2005-03-11 00:10:00
Excerpts From Source:

"Yea, she states her costume orders are almost completely caught up."
"Too bad (none) of the costumes is mine, which she still hasn't e-mailed me back on, f*cking c*nt. NO sign of my name on the Updates either."
"I rather just have my $45 back, hell I'll probably resell the coat if I actually get it."
-lostdecoy


"I still haven't gotten my costume...I ordered it about a year and a half ago. Was supposed to be ready for Katsucon 2004."
"She has been ignoring my e-mails...last I heard form her was in like July or something. She gave me half a refund on the jacket, but she still has $45 of my money and I have nothing to show for it."
"But yea, of course their costumes look better than the customers...unfortunatly it works that way =/"
-lostdecoy


"...her personal stuff is good, but i heard her commisions are a*s cr*p. does Kyle (cosplay.com admin) still allow her to advertise on the site?"
-digitalcactus


"as far as i know her advr. was pulled after the complaints started coming in, i just wish her whole site would be pulled. and her commisioned stuff is cr*p, i got a costume from her 2 years ago when she like first started and it's not as good as what she makes for herself" -yuffiebunny


"Yea, I remember when they were advertisers and people complained about Limebarb on the forums...they deleted the threads, then banned the members who were posting in said threads. THen Limebarbs little gang started harassing and threatening them"...."
"It's such bullsh*t, I swear."
-lostdecoy


"She pretty much is an advertiser/sponsor of many sites and they close/delete threads and ban members who bad mouth her! (this has happened at cosplay.com, Acen forums, etc. etc.) She also has a large clan of people who harasses those who speak up against her..."
"It's rediculous that they hide this and we get f*cked. She wasn't as behind as she is now when I originally ordered and all I heard were good things...and now there is A LOT of bad to say her, but no where to speak of it because "badmouthing comissioners is bad" regardless of them deserving it."
-lostdecoy


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Title: Limebarb Refund - Over 1.5 Years
Type: Update - Based on two public LiveJournal entries.
Link To Entry 1
Excerpts From Source:

"LIMEBARB HAS REFUNDEd ME THE LAST OF THE $50 SHE OWED ME WOOO!!!"
"So I am done with her...took her over a year and a half but I have now come out even."
-lostdecoy
Link To Entry 2
Excerpts From Source:

"hi, sorry for the delays, please tell me what email address i should send the refund to."
-barb
limebarb.com
"Wow, I'll be getting my money back."
"Seems like even after 1 1/2 years she never STARTED on the coat after all, what a shocker!!!!" -lostdecoy


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Title: Limebarb.com Is Bullsh*t!! (Click For Full Thread)
Type: A public thread on a public cosplay message board.
Date Posted: 06-23-2004, 11:28 PM
Excerpts From Source:

"ok, i placed an order for a item to be made since FEBRUARY and had fully paid for it. i have sent them over 50 emails now (literally)... they would not reply til one month later. they promised me that i would get my order and it will be in my hands within some time before JULY. ...its nearly been months now since the last time i have recieved ANY emails from them. ...the last email reply they sent me was in March/April. since then i have sent them numerous and countless emails now. i made it really clear that i needed this order for ANIME EXPO 2004 (this July) and that i would need it within June... just incase the costume is not the right size or something needs rejustments... i would be able to send it back and have them fix it. i have not recieved ANY, i repeat ANY emails from them or any sort of notice since then. i thought they were professional and would be able to handle things like this... but i guess not."

"i am really really dissapointed and really pissed off. this was part of my cosplay for Anime Expo this year and they have FAILED in all sorts of ways." - Kage K (06-23-2004, 11:28 PM)


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Title: Limebarb Is A Ripoff - Don't Support Her Cr*p (Click For Full Entry)
Type: Public LiveJournal critique.
Date Started: 2003-01-30 19:44:00
Excerpts From Source:

"...in several places ... on the garment as well as on the loose socks i purchased, there are "puckers" in the seams where there shouldn't be... this is something that happens when you rush yourself on a project and you don't pay any attention to detail... puckers affect the way a garment drapes and fits... here, because of the puckers, the collar doesn't drape properly."
"as well, the neck on my sailor top is HUGE... at least 3 times as large as necklines in the garments pictured... if i wear it i have to be really careful bending over. it gapes a lot. also, with the loose socks... when i ordered them, they were listed as WHITE, and when i got them they were clearly offwhite (cream, ecru, whatever.)
"...as well as producing an unsatisfactory garment, she also took her SWEET SWEET time (a little over 2 months) delivering, and never bothered to email me to let me know that it was going to take extra time, or notify me that my money order arrived. only after several emails (which got gradually more impatient as time went on)did she respond."
"...her products are unsatisfactory and her service is subpar..."
-hagiology


She did that to mine too! Mine only had one pucker, but the hem was uneven.. now I have to pay to have the stupid thing tailored when I could of sewn a suitably crappy one on my own. Mine was purchased as a Christmas present, and was ordered on December 16th... only to arrive last week. He asked her about express shipping, but she never got back to him on the prices! It seems that all she cares about is sewing costumes for her and her boytoy, screwing customers in the process. Horrendous!"
-kouhotaru


"...limebarb does sub-standard seamstressing and doesn't use particularly high quality fabric. so, her dresses aren't worth anywhere near that much."
-hagiology


"I don't think i saw any puckers on my sera-fuku, but the arms are WAY too long, the skirt is too long, and the neck is f'n huge! I think after reading this, i'm going to take a closer look at mine, and then proceed to ask for my money back if i find any "puckers"
-awakenthesadist


In Response To A Rebuttal From Limebarb

"...it should be a crime to charge someone $30.00 for something that looks like a 9th grade home-ec project. and don't go blaming your unsatisfied customers for YOUR OWN shortcomings. apparently you "just don't get it", if you sell people crap, they're going to get pissed off about it, and unfortunately for you they WILL complain to other people about it."
"If you were that busy... so busy that you couldn't take the time to make a quality garment for someone who was paying you, you should have refused the orders... furthermore, you have the ability to update your site, and you should notify your customers if situations like that arrive. it's your responsability as a retailer. customers shouldn't have to resort to emailing you about their orders taking a long time, if there's a delay, you should notify them! and somehow i fail to se the corelation between your parents visititing, finals happening etc and you accepting money for a product which has visible sewing errors. don't you feel the least bit guilty about ripping people off? if you don't, you have no business selling things to people."
"$7.99 a yard for fabric is dirt cheap, especially if it's a stretch poplin. furthermore, the top you made for me would probably take about 1.5 metres to make, probably less. which blows your whole theory of making things at the cost of fabric plus a little for your effort out of the water. that's nearly a 50% markup."
"it's obvious to all of us that your not qualified to do seamstressing."
-hagiology


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Title: Limebarb Refund After 18 Months
Type: Update Via Email Submission.
Date: 05/01/05
"As of 1 May 2005, limebarb reimbursed my PayPal account for the order I placed in December 2003. It sounds like she is trying to clean up this situation. I wish her well." - AnimeMom


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Title: Complaints.com Report For Limebarb.com (Click For Full Complaint)
Type: Public complaint on consumer protection site.
Full Post:

"Limebarb.com is the site of Barbara Staples, who takes commission orders for anime and video game themed costumes. Starting in February 2004, she had been missing deadlines that she promised to keep."

"She was not contacting her customers to notify them of any problems. Attempts to contact her by phone, email and mail were ignored. She only gave some people refunds, and only for half of the amount paid even if no work had been done."

"Several customers have been waiting over 16 months for their costumes, and have been unable to contact Ms. Staples who has only been giving vague updates through her website."

"Despite her missing many deadlines, she continued to take multiple orders into late 2004, and was found to be making costumes for herself and her friends, as recent as December 2004, while paid contracts were ignored."

"To date she hasn’t given a reasonable explanation for her poor service and questionable behavior, opting instead to have her network of friends intimidate and undermine public statements of the horrible service that Limebarb.com offers."
-Alcione


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Title: Barbara Staples, Limebarb, Barb Took my money for a commissioned cosplay costume then ignored me for eight months (Click For Full Complaint)
Type: Public complaint on Bad Business Bureau site.
Date Posted: 5/9/2005 12:31:52 PM
Full Post:

"I commissioned a costume in August, 2004. I paid $250 in full with a promised delivery date of Oct. 31. Halloween came and went, and no costume. Barbara posted on her website that she was having some difficulties because she just broke up with her boyfriend. I wrote her I did not mind a delay of another month or so."

"But in March, 2005, I had not received a costume, a refund, an apology, or even a satisfactory explanation. From October, 2004 through March, Barbara Staples and her partner, Julia Crens, were attending cosplay conventions and making costumes for themselves. I had sent numerous e-mails and made phone calls. None of my phone calls were returned, and most of my e-mails were ignored. The three e-mails I received, months apart, said she was "shipping next week."

"Barbara Staples and Julia Crens are scamming innocent consumers. To take money and not deliver product after eight months is fraud, pure and simple."

"PayPal was no help to me. Only after I contacted the State Attorney General did "Slimey Limey" hastily issue me a refund. I never did get an apology or explanation."

Lois
Washington, Illinois
U.S.A.


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Title: Don't Order A Wig From Limebarb (Click For Full Entry)
Type: Public LiveJournal critique.
Date Started: 2005-08-12 23:39:00
Excerpts From Source:

"I HATE LIMEBARB!!! I HATE HER!!!..... stupid..... IF YOU EVER EVER WANT TO DO COSPLAY.... don't order a wig from her it is total cr*p and a rip off. I will say I'm happy with the school uniform... BUT the wig is cr*p.. she remade it and sent it... AND IT WAS STILL CR*P... right color but too small... it didn't even fit Marisela's head and her's is a lot small then mine o.O B*TCH!... SO in order to complete my shuichi cosplay I will go to a wig story and get a pink wig... OR dye my hair pink o.O"
- melfina2005


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Title: Barb Is A Horrible Person
Type: Email Submission - User Wishes To Remain Anonymous
Date: 08/19/05
"At the Anime Central convention in Chicago, I spent much time in costume with friends around the sculpture in the front of the hotel. I know Barb through friends. During the few times that Barb appeared in public she had a very nasty attitude with everyone. She seemed cross with her best friend Jia. She refused to talk to us and other CCC (Chicagoland Cosplay Club) members. She promised to show up at the CCC costume booth but no-showed. I witnessed one of my friends talking with Stripper Vash, and Barb grabbed Stripper Vash in the middle of the converstation and pulled him away in a huff. My friend --Name Removed-- said she did the same thing to her, and gave her a dirty look as she did it. I witnessed several times when Barb intentionally walked away from photo requests. She constantly rolled her eyes or muttered rudely under her breath at people taking her photos. When --Name Removed-- was having pictures of her --Removed-- costume taken, I overheard Barb mutter something. I later confirmed with other people that Barb called her a sl*t probably because she was jealous. I made it a point to watch Barb closely to see what else she would do. When RenegadePocky (a mom) and Milkchan (a toddler) were having her photos taken, Barb muttered something under her breath and made a disgusted face. Worst of all, myself and at least five other people witnessed Barb yelling at a small girl who was probably only 10 years old, who wanted a photo of her outfit. Barb is a horrible person who should be disgusted with herself. I've never met anyone who was so overtly rude and inconsiderate, and it also looks like she is a criminal and her business is a fraud."
-- Details Made Private Upon Request --
"Jia apologized for her behavior via email, but I got no apology from Barb herself. Jia said she was having 'personal problems'. We all have personal problems, but that's no excuse to be a b*tch and treat everyone else poorly. Stripper Vash also apologized via PM to --Name Removed-- for Barb cursing her out for talking to Stripper Vash. That just proves what we all thing, that 'LameBarb' is batsh*t insane."

"She should be banned from the CCC and Anime Central for her miserable behavior. She hurts the cosplay community by mistreating people and stealing from them..."
-- Details Made Private Upon Request --


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Title: Limebarb - Poor Contact & Tardy (Click For Full Thread)
Type: Public Thread on Cosplay.com (revised 03-23-06)
Excerpts From Source:

"I had a uniform comissioned from her. I had specific dates; I wanted it a month before the convention so that if it had problems, I could have them fixed in a reasonable time, which she agreed to doing."

"I had poor contact throughout the experience. I had sent numerous emails during the period of comissioning. When the month came before the convention I had wanted it for, I received a response a few days after the beginning of the month It wasn't even from Limebarb either! It was from a helper, who was apologizing for her in the email."

"When I received said comission on the DAY of the convention, I was sorely pissed, and became even more upset when my dad said I should check out the sailor collar because there were some small stains on them (luckily not noticeable in photo's)."

-DayDreamerNessa Posted: 01-20-2006, 01:55 AM (click for post)



"I definitely say stay away from Limebarb. After reading the link someone posted here earlier it sounds like many many people have had issues with her that completely mirror my own. Plain and simple, she doesn't meet deadlines, ignores emails and phone calls and tries to blame the customer when their deadlines aren't met. All these things happened to me and, judging from the link, to many other people as well. The quality of the product was not bad, but it certainly wasn't perfect and hardly worth the trouble she caused to get it, nor the price she charged."

-deleriumx Posted: 03-15-2006, 11:20 AM (click for post)



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